Dear Ultimate Customer,
Ultimate Air Shuttle restarted the Cleveland and Atlanta shuttles this summer with high hopes business travel would return and our shuttle program could help businesses reengage with their customers. Unfortunately, public air travel is still very low due to many cities and states keeping travel restrictions in place. Additionally, many companies still have in place travel bans and plan to continue this into 2021.
Due to these continued COVID-19 challenges, we are suspending all Ultimate Air Shuttle destinations until Spring 2021. The last flight date for the Cleveland route will be Tuesday, September 22nd while the last flight date for the Atlanta route will be Thursday, September 24th.
There is no action needed by you the customer to receive your refund on affected flights. Our reservation system will automatically cancel your flight and issue refunds to the purchasing card.
The positive news developing from this challenging environment is Ultimate Jetcharters, our on-demand charter division. Our team has been busy growing and serving new business opportunities that have developed during the pandemic. The flexibility our company offers clients to experience private charter flights across the United States, Canada, Mexico and the Caribbean is second to none. Our team continues to add new businesses and serve corporate work groups on our 30 seat jets.
Click here to learn how our charter division can save you time and money.
We apologize for this disruption of service and are hopeful business travel will return soon. Our team members will communicate regularly with our customer base to gauge a timeline for restart in 2021.
The Ultimate Air Shuttle team looks forward to serving all of you again.
Thank you for your support!